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RCSTransactionalRestaurants and food delivery · Appointment reminder

Same-day restaurant reservation reminder RCS template (transactional)

Send it a few hours before service. A one-tap confirm or change gives you an accurate cover count for the evening and lets you release tables from guests who cannot make it.

Preview

Your brand

See you tonight, [Name]! Your table for [Guests] at [Restaurant] is booked for [Time]. Let us know if your plans change.

  • Confirm
  • Change booking
  • Directions

Variables are highlighted. Replace them with your own values before sending.

See you tonight, [Name]! Your table for [Guests] at [Restaurant] is booked for [Time]. Let us know if your plans change.

Buttons: Confirm · Change booking · Directions

SMS fallback of the same text: 1 segment(s) in GSM-7. GSM-7 fits 160 characters in a single SMS, or 153 per segment when the message is split. Counts treat each [Placeholder] as text of similar length; check the final message once your real values are in.

Variables explained

What to put in each variable, with an example value.

VariableWhat it isExample
[Name]Guest's first nameDaniel
[Guests]Party size4
[Restaurant]Restaurant name, matching your verified RCS agentSaffron Kitchen
[Time]Booking time8:30pm

Category and compliance notes

Transactional RCS: send from a verified brand agent; phones without RCS need an SMS fallback, so keep a short plain-text version ready.

Promotional sending hours differ by country, and some regulators also set Ramadan hours.Sender ID rules by countryPlan the send time

Variations

Alternative versions of the same message, following the same channel rules.

  • With menu preview

    See you tonight, [Name]! Your table for [Guests] at [Restaurant] is at [Time]. Take a look at tonight's menu before you arrive.

    • Confirm
    • View menu
    • Change booking

    1 SMS segments · GSM-7 · 119 characters

    Check length
  • With parking info

    Your table for [Guests] at [Restaurant] is booked for [Time] tonight, [Name]. Valet parking is available at the main entrance.

    • Confirm
    • Directions
    • Cancel

    1 SMS segments · GSM-7 · 118 characters

    Check length
  • Shorter version

    Tonight at [Time]: table for [Guests] at [Restaurant]. Still coming, [Name]?

    • Yes, see you
    • Change booking

    1 SMS segments · GSM-7 · 68 characters

    Check length

How to use this template

  1. 1

    Copy the text

    Copy the message and its suggested replies.

  2. 2

    Build the rich message

    Add an image, card or carousel and the suggestions in the RCS card builder.

  3. 3

    Prepare the SMS fallback

    Keep a plain-text version for phones without RCS, with the same opt-out where needed.

  4. 4

    Send from a verified agent

    Send through a verified RCS brand agent, with automatic fallback to SMS.

Questions about this template

What happens if the recipient's phone has no RCS?

The message falls back to SMS. Sent as plain text, this template is 1 SMS segment(s) in GSM-7, without the suggested replies.

Is this promotional or transactional RCS?

Transactional. It relates to something the customer already has, such as an order, booking or account.

Is this template available in other languages?

Yes. It is written natively in English, French, Spanish, German, Arabic, Portuguese, Turkish, and Simplified Chinese, so the Arabic and other versions read as original messages, not translations.