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WhatsApp Business API

How long does WhatsApp Business API approval take?

Updated

Short answer

WhatsApp Business API approval has no single fixed duration because several separate checks happen. Phone number registration through Embedded Signup completes in the same session. Meta states that template review can take up to 24 hours. Business verification and display name review have no published duration, and delays usually come from mismatched business details.

What Meta actually reviews

StepWhat Meta checksPublished timing
Phone number registrationOwnership via SMS or voice code; number not active on WhatsAppCompleted during signup
Message templatesFormat, category and policy complianceUp to 24 hours (Meta)
Template appealRe-review of a rejected template, with a sampleDecision within 24 hours (Meta)
Business verificationLegal business details of the portfolioNot published by Meta
Display nameMatch with display name guidelinesNot published by Meta

Can I send messages before business verification?

Yes. Meta's messaging limits start new business portfolios at 250 unique users per moving 24 hours for business-initiated messages. Verifying the business is one of the paths Meta lists to reach the 2,000 tier, so start verification early if you plan campaigns.

What causes delays

  • Legal name, address or website on the business portfolio that do not match your registration documents.
  • A phone number still active on the WhatsApp or WhatsApp Business app.
  • A display name that does not clearly relate to the business.
  • Templates with formatting errors, such as variables at the start or end, or the wrong category.

How to avoid them

Prepare your trade licence, website and brand name before signup, keep them consistent, and draft templates with sample values. OmniChannels.ai shows template approval status in the console, so you can track each submission.

Official sources