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SMSTransactionalTravel and hospitality · Appointment reminder

Online check-in open SMS template for airlines (transactional)

Send it the moment online check-in opens for the flight. Passengers who check in early queue less at the airport, and your counters handle fewer last-minute check-ins.

Preview

Your brand

[Airline]: Online check-in for flight [Flight] to [City] on [Date] is now open. Check in and get your boarding pass: [Link]

Variables are highlighted. Replace them with your own values before sending.

[Airline]: Online check-in for flight [Flight] to [City] on [Date] is now open. Check in and get your boarding pass: [Link]

113 characters in GSM-7, which is 1 SMS segment(s). GSM-7 fits 160 characters in a single SMS, or 153 per segment when the message is split. Counts treat each [Placeholder] as text of similar length; check the final message once your real values are in.

Variables explained

What to put in each variable, with an example value.

VariableWhat it isExample
[Airline]Airline name or sender IDSkyGulf
[Flight]Flight numberSG 214
[City]Destination cityLondon
[Date]Departure date14 Nov
[Link]Short deep link to check-in for this bookingskyg.co/ci/X7P2

Category and compliance notes

Transactional SMS: it must relate to something the customer did or owns. Keep it free of offers and promotional links, or operators may filter it as promotional traffic and apply quiet hours.

Promotional sending hours differ by country, and some regulators also set Ramadan hours.Sender ID rules by countryPlan the send time

Variations

Alternative versions of the same message, following the same channel rules.

  • With baggage reminder

    [Airline]: Check-in for [Flight] to [City] on [Date] is open. Check your baggage allowance and get your boarding pass: [Link]

    1 SMS segments · GSM-7 · 115 characters

    Check length
  • Check-in closing soon

    [Airline]: Online check-in for [Flight] to [City] closes in [Hours] hours. Check in now: [Link]

    1 SMS segments · GSM-7 · 85 characters

    Check length
  • Shorter version

    [Airline]: Check-in is open for [Flight] on [Date]: [Link]

    1 SMS segments · GSM-7 · 50 characters

    Check length

How to use this template

  1. 1

    Copy the text

    Copy the message and keep the brand name at the start so the recipient knows who is writing.

  2. 2

    Replace the placeholders

    Map each [Placeholder] to a field in your contact list or system, keeping the message short.

  3. 3

    Check length and encoding

    Paste the final text into the SMS counter to see the segments you will pay for.

  4. 4

    Send from a registered sender ID

    Use a sender ID registered for this traffic type in each destination country.

Questions about this template

How many SMS segments is this message?

1 segment(s): the text has 113 characters in GSM-7. GSM-7 fits 160 characters in a single SMS, or 153 per segment when the message is split.

Is this promotional or transactional SMS?

Transactional. It relates to a specific order, account or appointment, so it can be sent around the clock as long as it carries no promotional content.

When can I send this message?

Any time. Transactional and OTP messages are delivered 24/7; time-of-day windows such as 07:00–21:00 in the UAE or 09:00–22:00 in Saudi Arabia apply to promotional traffic.

Is this template available in other languages?

Yes. It is written natively in English, French, Spanish, German, Arabic, Portuguese, Turkish, and Simplified Chinese, so the Arabic and other versions read as original messages, not translations.