With confirm reply
[Agency]: Reminder: viewing at [Address] tomorrow at [Time] with [Agent]. Reply YES to confirm or call [Phone] to change.
1 SMS segments · GSM-7 · 111 characters
Send it the day before a viewing to cut no-shows and make sure the prospect has the address and the agent's number to hand if they get lost or run late.
[Agency]: Reminder: property viewing at [Address] tomorrow at [Time] with [Agent], [Phone].
Variables are highlighted. Replace them with your own values before sending.
[Agency]: Reminder: property viewing at [Address] tomorrow at [Time] with [Agent], [Phone].
81 characters in GSM-7, which is 1 SMS segment(s). GSM-7 fits 160 characters in a single SMS, or 153 per segment when the message is split. Counts treat each [Placeholder] as text of similar length; check the final message once your real values are in.
What to put in each variable, with an example value.
| Variable | What it is | Example |
|---|---|---|
[Agency] | Agency name matching the sender ID | Harbour Homes |
[Address] | Building and unit, short enough for one segment | Marina Gate 1, Apt 1204 |
[Time] | Viewing time | 11:00 |
[Agent] | Agent's first name | Nadia |
[Phone] | Agent's mobile number in international format | +971 50 123 4567 |
Transactional SMS: it must relate to something the customer did or owns. Keep it free of offers and promotional links, or operators may filter it as promotional traffic and apply quiet hours.
Promotional sending hours differ by country, and some regulators also set Ramadan hours.Sender ID rules by countryPlan the send time
Alternative versions of the same message, following the same channel rules.
[Agency]: Reminder: viewing at [Address] tomorrow at [Time] with [Agent]. Reply YES to confirm or call [Phone] to change.
1 SMS segments · GSM-7 · 111 characters
[Agency]: See you today at [Time] for your viewing at [Address]. [Agent] will meet you at reception. Running late? Call [Phone].
1 SMS segments · GSM-7 · 118 characters
[Agency]: Hi [Name], your viewing at [Address] is tomorrow at [Time] with [Agent], [Phone]. Map: [Link]
1 SMS segments · GSM-7 · 89 characters
Copy the text
Copy the message and keep the brand name at the start so the recipient knows who is writing.
Replace the placeholders
Map each [Placeholder] to a field in your contact list or system, keeping the message short.
Check length and encoding
Paste the final text into the SMS counter to see the segments you will pay for.
Send from a registered sender ID
Use a sender ID registered for this traffic type in each destination country.
1 segment(s): the text has 81 characters in GSM-7. GSM-7 fits 160 characters in a single SMS, or 153 per segment when the message is split.
Transactional. It relates to a specific order, account or appointment, so it can be sent around the clock as long as it carries no promotional content.
Any time. Transactional and OTP messages are delivered 24/7; time-of-day windows such as 07:00–21:00 in the UAE or 09:00–22:00 in Saudi Arabia apply to promotional traffic.
Yes. It is written natively in English, French, Spanish, German, Arabic, Portuguese, Turkish, and Simplified Chinese, so the Arabic and other versions read as original messages, not translations.
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