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SMSPromotionalSaaS and apps · Re-engagement

Free trial ending SMS template (promotional)

Send it to opted-in trial users a few days before the trial ends. A clear deadline, a reason to upgrade now and a direct link convert users who are active but have not decided yet.

Preview

Your brand

[App]: Your free trial ends in 3 days, [Name]. Upgrade now to keep your data and get 20% off the first year: [Link] Reply STOP to opt out

Variables are highlighted. Replace them with your own values before sending.

[App]: Your free trial ends in 3 days, [Name]. Upgrade now to keep your data and get 20% off the first year: [Link] Reply STOP to opt out

131 characters in GSM-7, which is 1 SMS segment(s). GSM-7 fits 160 characters in a single SMS, or 153 per segment when the message is split. Counts treat each [Placeholder] as text of similar length; check the final message once your real values are in.

Variables explained

What to put in each variable, with an example value.

VariableWhat it isExample
[App]Product name matching the sender IDPlanly
[Name]User's first nameBen
[Link]Upgrade link that opens the billing pageplanly.io/upgrade

Category and compliance notes

Promotional SMS: send only to contacts who opted in, keep the opt-out instruction in every message, use a sender ID registered for promotional traffic and respect each country's sending hours.

Promotional sending hours differ by country, and some regulators also set Ramadan hours.Sender ID rules by countryPlan the send time

Variations

Alternative versions of the same message, following the same channel rules.

  • Last day

    [App]: Your free trial ends today, [Name]. Upgrade now to keep your projects and data: [Link] Reply STOP to opt out

    1 SMS segments · GSM-7 · 109 characters

    Check length
  • Trial extension

    [App]: Need more time, [Name]? Your trial ends in 3 days. Reply EXTEND and we will add 7 more days. Upgrade: [Link] Reply STOP to opt out

    1 SMS segments · GSM-7 · 131 characters

    Check length
  • Usage recap

    [App]: [Name], your team created [Number] projects during the trial. Keep them all: upgrade in 3 days for 20% off: [Link] Reply STOP to opt out

    1 SMS segments · GSM-7 · 135 characters

    Check length

How to use this template

  1. 1

    Copy the text

    Copy the message and keep the brand name at the start so the recipient knows who is writing.

  2. 2

    Replace the placeholders

    Map each [Placeholder] to a field in your contact list or system, keeping the message short.

  3. 3

    Check length and encoding

    Paste the final text into the SMS counter to see the segments you will pay for.

  4. 4

    Send from a registered sender ID

    Use a sender ID registered for this traffic type in each destination country.

Questions about this template

How many SMS segments is this message?

1 segment(s): the text has 131 characters in GSM-7. GSM-7 fits 160 characters in a single SMS, or 153 per segment when the message is split.

Is this promotional or transactional SMS?

Promotional. It needs consent and an opt-out, and it must be sent from a sender ID registered for promotional traffic within each country's allowed hours.

When can I send this message?

Within each country's promotional window in the recipient's local time: for example 07:00–21:00 in the UAE and 09:00–22:00 in Saudi Arabia. Use the send-time planner to check every country on your list.

Is this template available in other languages?

Yes. It is written natively in English, French, Spanish, German, Arabic, Portuguese, Turkish, and Simplified Chinese, so the Arabic and other versions read as original messages, not translations.