Shorter version
Dear {{1}}, the term fee of {{2}} for {{3}} is due on {{4}}. You can pay easily through the parent portal.
10:24
- Pay fees
106 / 1,024 characters
Send it one to two weeks before term fees are due. Parents see the amount, student and deadline in one place and can pay online straight away, which eases the load on your finance office.
Dear {{1}}, this is a reminder that the term fee of {{2}} for {{3}} is due on {{4}}. You can pay online through the parent portal or at the school finance office.
10:24
Variables are highlighted. Replace them with your own values before sending.
Dear {{1}}, this is a reminder that the term fee of {{2}} for {{3}} is due on {{4}}. You can pay online through the parent portal or at the school finance office.
Buttons: Pay fees
What to put in each variable, with an example value.
| Variable | What it is | Example |
|---|---|---|
{{1}} | Parent's or guardian's name | Mrs Hassan |
{{2}} | Fee amount with currency | AED 12,500 |
{{3}} | Student's name | Yara |
{{4}} | Due date | 1 January |
Meta classifies this as a utility template: it is triggered by a specific transaction, account event or booking the customer already has. Keep it free of offers, discounts and promotional links; any promotional line makes Meta recategorise it as marketing.
Alternative versions of the same message, following the same channel rules.
Dear {{1}}, the term fee of {{2}} for {{3}} is due on {{4}}. You can pay easily through the parent portal.
10:24
106 / 1,024 characters
Dear {{1}}, our records show the term fee of {{2}} for {{3}} was due on {{4}} and is still outstanding. Please pay or contact the finance office to arrange a plan.
10:24
163 / 1,024 characters
Dear {{1}}, instalment {{2}} of the fee plan for {{3}}, amounting to {{4}}, is due on {{5}}. You can pay online through the parent portal.
10:24
138 / 1,024 characters
Copy the template
Copy the body, footer and buttons exactly as shown, including the {{1}} variables.
Add sample values
Meta asks for a sample value for every variable when you submit, so use the examples in the table above.
Submit it for approval
Create it in WhatsApp Manager or through the API under the category shown, in the language you send in.
Send it
Once approved, send it from your campaigns or trigger it from your systems over the API.
Utility. It confirms or updates a specific order, account or booking. If you add an offer or a promotional link, Meta will recategorise it as marketing.
The body has 162 characters of the 1,024 WhatsApp allows, with 4 variable(s) and 1 button(s).
Yes. WhatsApp requires opt-in before a business starts a conversation, including for utility messages such as order and account updates. Collect it at checkout or sign-up.
Yes. It is written natively in English, French, Spanish, German, Arabic, Portuguese, Turkish, and Simplified Chinese, so the Arabic and other versions read as original messages, not translations.
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