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SMSTransactionalEducation · Service outage and delays

School closure SMS template (transactional)

Send it as soon as a closure is decided, whether for weather, maintenance or an emergency. SMS reaches every family even without an app, and the link gives them the online timetable at once.

Preview

Your brand

[School]: Due to [Reason], the school will be closed on [Date] and classes will move online. Timetable and links: [Link]

Variables are highlighted. Replace them with your own values before sending.

[School]: Due to [Reason], the school will be closed on [Date] and classes will move online. Timetable and links: [Link]

112 characters in GSM-7, which is 1 SMS segment(s). GSM-7 fits 160 characters in a single SMS, or 153 per segment when the message is split. Counts treat each [Placeholder] as text of similar length; check the final message once your real values are in.

Variables explained

What to put in each variable, with an example value.

VariableWhat it isExample
[School]School name or sender IDGreenfield Academy
[Reason]Short reason for the closureheavy rain
[Date]Day of the closureThursday 16 Jan
[Link]Short link to the online timetable and class linksgfa.edu/online

Category and compliance notes

Transactional SMS: it must relate to something the customer did or owns. Keep it free of offers and promotional links, or operators may filter it as promotional traffic and apply quiet hours.

Promotional sending hours differ by country, and some regulators also set Ramadan hours.Sender ID rules by countryPlan the send time

Variations

Alternative versions of the same message, following the same channel rules.

  • No classes that day

    [School]: Due to [Reason], the school will be closed on [Date] and there will be no classes, online or on site. Stay safe.

    1 SMS segments · GSM-7 · 116 characters

    Check length
  • Early dismissal

    [School]: Due to [Reason], students will be dismissed early today at [Time]. Please arrange pick-up. Updates: [Link]

    1 SMS segments · GSM-7 · 108 characters

    Check length
  • School reopens

    [School]: The school reopens on [Date] and classes return to the normal timetable. Thank you for your patience.

    1 SMS segments · GSM-7 · 107 characters

    Check length

How to use this template

  1. 1

    Copy the text

    Copy the message and keep the brand name at the start so the recipient knows who is writing.

  2. 2

    Replace the placeholders

    Map each [Placeholder] to a field in your contact list or system, keeping the message short.

  3. 3

    Check length and encoding

    Paste the final text into the SMS counter to see the segments you will pay for.

  4. 4

    Send from a registered sender ID

    Use a sender ID registered for this traffic type in each destination country.

Questions about this template

How many SMS segments is this message?

1 segment(s): the text has 112 characters in GSM-7. GSM-7 fits 160 characters in a single SMS, or 153 per segment when the message is split.

Is this promotional or transactional SMS?

Transactional. It relates to a specific order, account or appointment, so it can be sent around the clock as long as it carries no promotional content.

When can I send this message?

Any time. Transactional and OTP messages are delivered 24/7; time-of-day windows such as 07:00–21:00 in the UAE or 09:00–22:00 in Saudi Arabia apply to promotional traffic.

Is this template available in other languages?

Yes. It is written natively in English, French, Spanish, German, Arabic, Portuguese, Turkish, and Simplified Chinese, so the Arabic and other versions read as original messages, not translations.