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OmniChannels.ai

WhatsApp Business API pricing in Hong Kong

Meta's per-message rates for recipients in Hong Kong, effective 1 October 2026, with volume tiers, free-message rules and a worked monthly example. OmniChannels.ai passes Meta's rate through with zero markup.

Marketing
$0.0732
Utility
$0.0260
Authentication
$0.0260
Service (after 1,000 free)
$0.0260

Short answer

A WhatsApp marketing message to Hong Kong costs $0.0732, a utility message $0.0260 and an authentication (OTP) message $0.0260 from 1 October 2026, charged by Meta per delivered message. The first 1,000 service messages per number each month are free. OmniChannels.ai charges Meta's rate with zero markup.

Rates by message category

CategoryUSD per messagePer 1,000 messagesvs nearby average
Marketing$0.0732$73.20+3%
Utility$0.0260$26.00+57%
Authentication$0.0260$26.00+57%
Service$0.0260$26.00+57%

Free-message rules, how volume tiers are counted and Meta's price-change calendar are the same in every market: see the rules on the WhatsApp pricing hub.

WhatsApp or SMS in Hong Kong?

An authentication (OTP) template in Hong Kong costs $0.0260, 43% less than the cheapest SMS: $0.0460 on SmarTone. We route SMS to 4 networks there (CSL Mobile, China Mobile HK, 3HK and SmarTone). A marketing template costs $0.0732, 1.6× that SMS rate, so promotions are where the gap is widest.

SMS in Traditional Chinese is UCS-2: 70 characters per segment, so a 120-character message bills as 2 SMS; WhatsApp bills 1 message.

SMS pricing in Hong Kong

Cost of 10,000 messages

WhatsApp authentication$260.00
WhatsApp utility$260.00
WhatsApp marketing$732.00
SMS, list rate (CSL Mobile)$516.00
SMS, list rate (China Mobile HK)$494.00
SMS, list rate (3HK)$471.00
SMS, list rate (SmarTone)$460.00
SMS at the 5M+ volume tier$276.00
120-character SMS in Traditional Chinese (2 segments)$920.00

Sender identity and registration in Hong Kong

No sender ID to register for WhatsApp: Meta reviews your display name. SMS fallback follows OFCA rules:

SMS sender formats
OFCA · CSL Mobile and China Mobile HK: Alphanumeric; registered IDs carry a # prefix
SMS sender ID registration
OFCA · CSL Mobile and China Mobile HK: Voluntary — organisations apply to OFCA's SMS Sender Registration Scheme directly; unregistered IDs are delivered without the #
Typical lead time: Free-form (OFCA scheme voluntary).

Sender ID registration in Hong Kong

Consent and sending hours in Hong Kong

Opt-in
Verifiable opt-in required, with traffic categorised by use case at the time of registration. DLT-style template approval applies in several markets.
Opt-out
STOP keyword and DND-registry suppression applied automatically. Records retained per regulator requirements.
Sending hours
No regulator-published quiet hours; we schedule promotions for local daytime.
Time zone used for scheduling: Asia/Hong_Kong.

Template languages for Hong Kong

Customers in Hong Kong mostly read Traditional Chinese and English.

Volume tiers

utility

Monthly messagesRatevs list
0–150,000$0.0260list
150,001–1,000,000$0.0247-5%
1,000,001–4,000,000$0.0234-10%
4,000,001–25,000,000$0.0221-15%
25,000,001–50,000,000$0.0208-20%
50,000,001+$0.0195-25%

authentication

Monthly messagesRatevs list
0–100,000$0.0260list
100,001–300,000$0.0247-5%
300,001–1,000,000$0.0234-10%
1,000,001–10,000,000$0.0221-15%
10,000,001–20,000,000$0.0208-20%
20,000,001+$0.0195-25%

Volume tiers at 2,000,000 utility messages

2,000,000 utility templates a month in Hong Kong: $48295.00 instead of $52000.00 at list, a blended $0.02415 per message (7% off).

Messages in the monthMessagesRateCost
1–150,000150,000$0.0260$3900.00
150,001–1,000,000850,000$0.0247$20995.00
1,000,001–2,000,0001,000,000$0.0234$23400.00

Worked example

An illustrative month for a business messaging customers in Hong Kong, at list rates before volume tiers:

Marketing50,000 × $0.0732$3660.00
Utility200,000 × $0.0260$5200.00
Authentication100,000 × $0.0260$2600.00
Service (1,000 free)29,000 × $0.0260$754.00
Meta charges for the month$12214.00

Illustrative volumes. Excludes taxes, platform fees and volume-tier discounts.

Which category drives the bill

Utility templates are the largest line in the example month in Hong Kong: 43% of the bill for 53% of the messages. Marketing costs only 2.8× utility here, so the utility volume tiers matter more than the category mix.

Hong Kong compared with nearby markets

Marketing in Hong Kong ranks 2 of 5 in this group (1 = cheapest) and is 3% above the average of the other markets. Utility and authentication are 57% above their average.

MarketMarketingUtilityAuthentication
Hong Kong$0.0732$0.0260$0.0260
Singapore$0.0732$0.0160$0.0160
Malaysia$0.0860$0.0140$0.0140
Indonesia$0.0411$0.0250$0.0250
Rest of Asia Pacific$0.0842$0.0113$0.0113

Source: Meta's official WhatsApp Business Platform rate card (USD), effective 1 October 2026, retrieved 2026-10-10. Rates are set by Meta and can change; your quote confirms the current rate.

WhatsApp pricing in Hong Kong: questions

How much does a WhatsApp message cost in Hong Kong?

From 1 October 2026, Meta charges per delivered template message to recipients in Hong Kong: $0.0732 for marketing, $0.0260 for utility and $0.0260 for authentication. Rates are in USD.

Is WhatsApp cheaper than SMS in Hong Kong?

An authentication (OTP) template in Hong Kong costs $0.0260, 43% less than the cheapest SMS: $0.0460 on SmarTone. We route SMS to 4 networks there (CSL Mobile, China Mobile HK, 3HK and SmarTone). A marketing template costs $0.0732, 1.6× that SMS rate, so promotions are where the gap is widest. SMS in Traditional Chinese is UCS-2: 70 characters per segment, so a 120-character message bills as 2 SMS; WhatsApp bills 1 message.

Which WhatsApp messages cost the most in Hong Kong?

Utility templates are the largest line in the example month in Hong Kong: 43% of the bill for 53% of the messages. Marketing costs only 2.8× utility here, so the utility volume tiers matter more than the category mix.

What do 2,000,000 utility messages a month cost in Hong Kong?

2,000,000 utility templates a month in Hong Kong: $48295.00 instead of $52000.00 at list, a blended $0.02415 per message (7% off).

Which opt-in rules apply to business messages in Hong Kong?

Verifiable opt-in required, with traffic categorised by use case at the time of registration. DLT-style template approval applies in several markets. STOP keyword and DND-registry suppression applied automatically. Records retained per regulator requirements.

How does WhatsApp pricing in Hong Kong compare with nearby markets?

Marketing in Hong Kong ranks 2 of 5 in this group (1 = cheapest) and is 3% above the average of the other markets. Utility and authentication are 57% above their average.