--- title: "WhatsApp Business Auto-Reply Generator" description: "Free generator for WhatsApp Business greeting, away and quick reply messages, with Ramadan and holiday hours, in Arabic, English and 4 more languages." canonical: "https://omnichannels.ai/tools/whatsapp-auto-reply-generator/" language: "en" updated: "2026-10-10" publisher: "BroadNet Technologies" brand: "OmniChannels.ai" --- # WhatsApp Business Auto-Reply Generator Canonical: https://omnichannels.ai/tools/whatsapp-auto-reply-generator/ Language: en Publisher: OmniChannels.ai by BroadNet Technologies A good WhatsApp Business greeting message welcomes the customer by your business name, says what you can help with and sets a reply time, for example: "Hi! Welcome to Bayt Al Qahwa. How can we help you today?" An away message should state your working hours and promise a reply when you open. The app sends greetings on a first message or after 14 days without messages. ## How to create your WhatsApp auto-replies 1. **Describe your business:** Enter your business name and pick your industry and tone: formal, friendly or playful. Choose the message language, including a bilingual Arabic and English option. 2. **Set your hours:** Pick Sunday to Thursday for the Gulf or Monday to Friday, set opening and closing times, and choose the reply time you can promise. Add a menu, catalog or booking link if you have one. 3. **Choose a special occasion:** Select Ramadan to set your Ramadan hours, or Eid, National Day or vacation to add your closed dates. The tool writes two seasonal messages for it. 4. **Preview, copy and paste:** Click Preview to see any message in a WhatsApp chat, then copy it. In the WhatsApp Business app, open Tools and paste it into Greeting message, Away message or Quick replies. ## What the generator writes for you Every set includes three greeting messages, three away messages, four quick replies, two messages for the occasion you pick and two business profile descriptions. The wording changes with your industry: a restaurant asks for the date, time and number of guests, a clinic asks for a name and preferred appointment time, and an online store asks for the order number. Nothing you type is sent to our servers. The messages are built in your browser, so you can try as many combinations as you like and download everything as a text file. - Greeting messages: welcome, what you can help with, reply-time promise - Away messages: working hours, what to include in the message, when you'll reply - Quick replies: /price, /location, /hours and /thanks - Special hours: Ramadan, Eid, National Day or vacation - Business description: two short profile texts with your hours ## How greeting and away messages work in the WhatsApp Business app According to the WhatsApp Help Center, a greeting message is sent automatically when a customer messages you for the first time, and again when they write after 14 days without messages. If a customer wrote to you in the last 14 days, they don't get it. Away messages can be sent always, on a custom schedule, or only outside business hours. The last option appears once you have set business hours in your business profile. For both features you choose the recipients: everyone, people not in your address book, everyone except selected contacts, or only selected contacts. Your phone needs an internet connection for either message to go out, and greeting messages switch off if you connect Meta Business Agent. Quick replies are shortcuts for messages you send often. You can save up to 50 and send one by typing / in a chat. The app also creates default replies from your business profile, such as your address and hours. ## Arabic greeting, away and Ramadan message examples The generator writes Arabic natively for Gulf businesses, not as a translation of the English text. Here are three examples it produces for a café with Sunday to Thursday hours: - Greeting: أهلًا وسهلًا بك في *بيت القهوة*! 👋 كيف يمكننا مساعدتك اليوم؟ 😊 - Away: شكرًا على رسالتك! نحن خارج أوقات العمل حاليًا. أوقات عملنا من الأحد إلى الخميس، من 9:00 ص إلى 6:00 م، وسنرد عليك فور عودتنا. - Ramadan: رمضان كريم من *بيت القهوة*! 🌙 أوقات عملنا خلال الشهر الفضيل يوميًا، من 8:00 م إلى 1:00 ص، وسنرد على رسالتك خلال هذه الأوقات. - English greeting: Hi! 👋 Welcome to *Bayt Al Qahwa*. How can we help you today? 😊 - English away: Thanks for your message! We're away right now. Our team is available Sunday to Thursday, 9:00 AM–6:00 PM, and will reply as soon as we're back. ## Tips for business auto-replies customers actually read Put the most useful line first: most customers read only the start of an automatic reply. Name your business, say what you can help with, and give a realistic reply time. Promising "within 15 minutes" and answering the next morning does more harm than no promise at all. WhatsApp's Help Center publishes no character limit for greeting or away messages, but long texts get skipped. The generator flags any message over 300 characters as a guide. For the business profile, Meta's developer documentation limits the description to 512 characters and the About text to 139 characters on the API. Use WhatsApp formatting sparingly. Bold for your business name is enough; the WhatsApp text formatter lets you add italics or lists if you need them. Remember to switch your Ramadan or holiday message back after the season. ## When one auto-reply isn't enough The WhatsApp Business app sends one fixed greeting and one fixed away message from a single phone. Growing teams usually need more: answers that depend on the question, several agents on the same number, and replies around the clock in more than one language. With the WhatsApp Business API and OmniChannels.ai, a chatbot answers common questions such as prices, hours and order status, an AI agent handles open-ended requests in Arabic and English, and your team picks up the rest in a shared inbox. ## WhatsApp Business auto-replies: FAQ ### What is a good WhatsApp greeting message for a business? Keep it short and specific: your business name, what customers can ask about, and when they'll hear back. For example: "Hi! Welcome to Bayt Al Qahwa. Tell us what you need and our team will reply within an hour." ### Can you give an away message example for a business? "Thanks for your message! We're closed right now. We're open Sunday to Thursday, 9:00 AM to 6:00 PM, and we'll reply as soon as we're back." Add a link to your menu or booking page so customers can help themselves meanwhile. ### How do I set up an auto reply in WhatsApp Business? Open the WhatsApp Business app, go to Tools and choose Greeting message or Away message. Turn it on, paste your text, choose the recipients and, for away messages, the schedule: always, custom, or outside business hours. Then tap Save. ### Is there a character limit for WhatsApp greeting messages? WhatsApp's Help Center doesn't publish a limit for greeting or away messages. Shorter works better, so the generator warns above 300 characters. The business profile description on the API is limited to 512 characters and the About text to 139. ### When is the WhatsApp Business greeting message sent? When a customer messages you for the first time, and when they write again after 14 days without messages. Customers who wrote to you in the last 14 days don't receive it again. ### What are some WhatsApp quick reply examples? Common ones are /price with a link to your price list, /location with your address and hours, /hours with your opening times and /thanks to close a conversation. You can save up to 50 quick replies and send one by typing / in a chat. ### What should I write in my WhatsApp business description? Say what the business is, what customers can do on WhatsApp and when you're open. A restaurant example: "Bayt Al Qahwa is a restaurant. Message us on WhatsApp to book a table, order delivery or ask about our menu." ### Can I send different auto-replies in Arabic and English? The app holds one greeting and one away message, so choose the bilingual option to put Arabic and English in the same message. With the WhatsApp Business API, a chatbot can reply in the customer's language automatically. ### How do I set Ramadan working hours on WhatsApp? Pick Ramadan in the generator, enter your Ramadan hours and paste the message into your away message for the month. Update your business hours in the profile too, then switch both back after Eid.