--- title: "SMS and WhatsApp Privacy Policy and Terms Generator" description: "Free SMS privacy policy and terms generator: mobile messaging clauses for SMS, WhatsApp and RCS, in English, Arabic or bilingual, for GCC, EU and US rules." canonical: "https://omnichannels.ai/tools/sms-privacy-policy-generator/" language: "en" updated: "2026-10-10" publisher: "BroadNet Technologies" brand: "OmniChannels.ai" --- # SMS and WhatsApp Privacy Policy and Terms Generator Canonical: https://omnichannels.ai/tools/sms-privacy-policy-generator/ Language: en Publisher: OmniChannels.ai by BroadNet Technologies An SMS privacy policy section explains what you collect when you message people (number, consent record, messages, delivery data), why, who processes it (your messaging provider, operators, WhatsApp/Meta), how long you keep it and how to opt out. It should state that you do not sell numbers or share opt-in data for others' marketing. Messaging terms add the program description, frequency, costs, HELP and STOP. ## How to create your messaging privacy clauses 1. **Choose language and countries:** Pick English, Arabic or a bilingual document, and every market you message. Country clauses and rights adapt to your choice. 2. **Enter company details:** Add your legal name, address, privacy contact and, if you have one, your data protection officer. For Arabic output, add the Arabic company name. 3. **Describe your messaging:** Select channels, message types, the service providers that process the data, retention periods and whether data leaves your country. 4. **Copy, download and review:** Copy the privacy section and the terms, download a Word .doc or print. Publish both pages without a login, link them at every opt-in point, and have counsel review. ## Why your privacy policy needs a messaging section Generic privacy policies rarely say what happens to a mobile number once it enters an SMS or WhatsApp program. Regulators and reviewers want to see it: Saudi Arabia's PDPL requires a privacy policy to be available before data is collected, Oman's Executive Regulation asks for the data protection policy to be displayed in a conspicuous place, WhatsApp's Business Messaging Policy requires a published privacy policy, and US carriers check the policy linked from your opt-in when they review 10DLC and toll-free campaigns. The generator writes a section to paste into your existing policy, not a whole policy. That keeps it short and accurate, and it lines up with the consent wording from our opt-in consent generator. - What you collect: number, consent record, messages, replies and delivery data. - Why: service messages, verification codes and, with consent, marketing. - Who processes it: messaging provider, operators, WhatsApp/Meta, Google for RCS. - How long you keep message logs, consent proof and opt-out records. - How to opt out, people's rights and how to contact you. ## WhatsApp and Meta in your privacy policy When you use the WhatsApp Business Platform, Meta processes message content to deliver it. Meta's documentation for the Cloud API describes Meta as acting as a data processor or service provider on behalf of the business, and says messages are kept for a maximum of 30 days to provide the service. Your policy should name WhatsApp and Meta as providers and say that WhatsApp's own terms also apply. Be careful with security claims. WhatsApp messages are encrypted in transit, but the platform and your providers process the content, so the generated text avoids promising end-to-end encryption for business messages. ## Messaging terms for SMS programs Messaging terms tell people what they signed up for: the program, the message types, how many messages to expect, that message and data rates may apply, how to stop and get help, that operators are not liable for delays, and that they must be the account holder of the number. US carriers and the CTIA Messaging Principles expect these points for recurring programs, and they are good practice everywhere. ## Arabic and bilingual policies for the GCC Customers in the UAE, Saudi Arabia and the rest of the GCC often expect an Arabic version, and it makes your commitments clear to Arabic-speaking regulators. The generator writes native Arabic clauses, right-to-left, and a bilingual document with English and Arabic for each clause. It names the relevant laws, such as the UAE's Federal Decree-Law No. 45 of 2021, Saudi Arabia's PDPL and Bahrain's Law No. 30 of 2018, and their transfer rules. The output is a draft based on public laws reviewed on the date shown in the file. It is not legal advice. Have counsel check it against your real data flows and contracts. ## SMS privacy policy: common questions ### What should an SMS privacy policy include? What you collect (number, consent record, messages, delivery data), why you use it, who processes it, how long you keep it, how to opt out, people's rights and how to contact you. Add that you do not sell numbers or share opt-in data with third parties for their marketing. ### What is the 10DLC privacy policy statement? US carriers commonly look for wording such as "We do not share mobile numbers or opt-in consent data with third parties or affiliates for their own marketing purposes." The generator includes it in every policy. Carrier requirements change, so check your provider's current campaign guidance. ### Do I need a separate SMS terms and conditions page? For recurring US programs it is expected, and it helps everywhere. It can be a section of your site terms, as long as it is public, linked at the opt-in point and covers the program, frequency, costs, HELP, STOP and operators' non-liability. ### Is Meta a data processor for WhatsApp messages? For the Cloud API, Meta's documentation says it acts as a data processor or service provider on behalf of the business, with WhatsApp's data processing terms applying. Name WhatsApp and Meta as providers in your policy and check the terms for your setup. ### Can I get the policy in Arabic? Yes. Choose Arabic for a right-to-left document or bilingual for English and Arabic side by side. Add your company name and country in Arabic for a native result. ### How long should we keep SMS logs and consent records? Keep message logs only as long as you need them, often 6 to 24 months, and consent proof while the consent is active plus the period you may need to prove it. Egypt requires three years from the last message. Set your periods with counsel. ### Is this privacy policy generator legal advice? No. It produces draft clauses from public rules. Laws, regulator policies and carrier requirements change, so have a lawyer in each market review the text before you publish it.