---
title: "Post-stay review request WhatsApp template (marketing)"
description: "Collect guest reviews after checkout with a one-tap WhatsApp request. Guest and hotel variables, marketing category and opt-out rules, and 3 variations."
canonical: "https://omnichannels.ai/templates/travel-stay-review/"
language: "en"
updated: "2026-10-10"
publisher: "BroadNet Technologies"
brand: "OmniChannels.ai"
---

# Post-stay review request WhatsApp template (marketing)

Canonical: https://omnichannels.ai/templates/travel-stay-review/
Language: en
Publisher: OmniChannels.ai by BroadNet Technologies

Send it on the day of checkout or the day after, while the stay is still fresh. A short, personal request gets more ratings, and unhappy guests can tell you directly instead of posting online first.

- Channel: WhatsApp
- WhatsApp category: Marketing
- Industry: Travel and hospitality
- Use case: Feedback and NPS
- Characters: 124 / 1024

```text
Thank you for staying with us, {{1}}. We hope you enjoyed your time at {{2}}. Could you take a minute to tell us how we did?
```
Buttons: Rate my stay | Stop promotions

## Variables explained

| Variable | What it is | Example |
|---|---|---|
| `{{1}}` | Guest's first name | Michael |
| `{{2}}` | Hotel or property name | Marina Bay Hotel |

## Category and compliance notes

Meta classifies this as a marketing template: it promotes, re-engages or announces. Send it only to people who opted in to hear from you on WhatsApp, keep the opt-out quick reply, and expect it to be billed at the marketing rate and subject to Meta's per-user marketing limits.

## Variations

### Shorter version

```text
Thanks for staying with us, {{1}}. How was your time at {{2}}? Tap below to rate your stay.
```
Buttons: Rate my stay | Stop promotions

### Public review request

```text
Thank you for choosing {{1}}, {{2}}. If you enjoyed your stay, a short review on {{3}} would mean a lot to our team.
```
Buttons: Write a review | Stop promotions

### With return-stay offer

```text
Thank you for staying with us, {{1}}. Share your feedback about {{2}} and get {{3}} off your next stay when you book direct.
```
Buttons: Rate my stay | Stop promotions

## How to use this template

1. **Copy the template:** Copy the body, footer and buttons exactly as shown, including the {{1}} variables.
2. **Add sample values:** Meta asks for a sample value for every variable when you submit, so use the examples in the table above.
3. **Submit it for approval:** Create it in WhatsApp Manager or through the API under the category shown, in the language you send in.
4. **Send it:** Once approved, send it from your campaigns or trigger it from your systems over the API.

## Related templates

- [Post-purchase feedback WhatsApp template (marketing)](https://omnichannels.ai/templates/retail-order-feedback/)
- [Dining experience feedback WhatsApp template (marketing)](https://omnichannels.ai/templates/restaurant-feedback/)
- [Hotel booking confirmation WhatsApp template (utility)](https://omnichannels.ai/templates/travel-booking-confirmed/)
- [Online check-in open SMS template for airlines (transactional)](https://omnichannels.ai/templates/travel-check-in-open/)
- [Flight delay RCS template (transactional)](https://omnichannels.ai/templates/travel-flight-delay/)
- [Account sign-in code SMS template for travel bookings (OTP)](https://omnichannels.ai/templates/travel-login-code/)

[Browse the template library](https://omnichannels.ai/tools/message-templates/)