---
title: "Hotel booking confirmation WhatsApp template (utility)"
description: "Confirm hotel reservations on WhatsApp with the reference and stay dates. 4 variables explained, utility category rules, pay-at-hotel and room-details versions."
canonical: "https://omnichannels.ai/templates/travel-booking-confirmed/"
language: "en"
updated: "2026-10-10"
publisher: "BroadNet Technologies"
brand: "OmniChannels.ai"
---

# Hotel booking confirmation WhatsApp template (utility)

Canonical: https://omnichannels.ai/templates/travel-booking-confirmed/
Language: en
Publisher: OmniChannels.ai by BroadNet Technologies

Send it right after a guest books direct. Having the reference and dates in WhatsApp means guests can find them at check-in, and the manage button cuts calls about changes and requests.

- Channel: WhatsApp
- WhatsApp category: Utility
- Industry: Travel and hospitality
- Use case: Order, booking and shipping
- Characters: 159 / 1024

```text
Your booking is confirmed, {{1}}. Booking reference: {{2}}. Check-in: {{3}}. Check-out: {{4}}. You can manage your booking or add special requests at any time.
```
Buttons: Manage booking

## Variables explained

| Variable | What it is | Example |
|---|---|---|
| `{{1}}` | Guest's first name | James |
| `{{2}}` | Booking reference | HTL-58213 |
| `{{3}}` | Check-in date, optionally with time | Fri 12 Dec, from 3 PM |
| `{{4}}` | Check-out date, optionally with time | Mon 15 Dec, by 12 PM |

## Category and compliance notes

Meta classifies this as a utility template: it is triggered by a specific transaction, account event or booking the customer already has. Keep it free of offers, discounts and promotional links; any promotional line makes Meta recategorise it as marketing.

## Variations

### Shorter version

```text
Booking confirmed, {{1}}. Reference {{2}}, check-in {{3}}, check-out {{4}}. We look forward to welcoming you.
```
Buttons: Manage booking

### With room and amount paid

```text
Your booking is confirmed, {{1}}. Reference: {{2}}. Room: {{3}}. Dates: {{4}} to {{5}}. Total paid: {{6}}. Please show this message at reception on arrival.
```
Buttons: Manage booking | Get directions

### Pay at the hotel

```text
Your booking is confirmed, {{1}}. Reference: {{2}}. Check-in: {{3}}. Check-out: {{4}}. Payment will be taken at the hotel on arrival.
```
Buttons: Manage booking | Cancel booking

## How to use this template

1. **Copy the template:** Copy the body, footer and buttons exactly as shown, including the {{1}} variables.
2. **Add sample values:** Meta asks for a sample value for every variable when you submit, so use the examples in the table above.
3. **Submit it for approval:** Create it in WhatsApp Manager or through the API under the category shown, in the language you send in.
4. **Send it:** Once approved, send it from your campaigns or trigger it from your systems over the API.

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[Browse the template library](https://omnichannels.ai/tools/message-templates/)