---
title: "Parcel out for delivery SMS template (transactional)"
description: "Copy-ready courier SMS telling customers their parcel is out for delivery today, with the time window, tracking link, variables explained and 3 variations."
canonical: "https://omnichannels.ai/templates/logistics-out-for-delivery/"
language: "en"
updated: "2026-10-10"
publisher: "BroadNet Technologies"
brand: "OmniChannels.ai"
---

# Parcel out for delivery SMS template (transactional)

Canonical: https://omnichannels.ai/templates/logistics-out-for-delivery/
Language: en
Publisher: OmniChannels.ai by BroadNet Technologies

Send this on the morning of delivery, once the parcel is loaded on the van. Giving the time window and a reschedule link up front cuts failed first attempts and “where is my parcel?” calls.

- Channel: SMS
- Traffic type: Transactional
- Industry: Logistics and delivery
- Use case: Order, booking and shipping
- Characters: 102 · Encoding: GSM-7 · SMS segments: 1

```text
[Courier]: Your parcel [Tracking] is out for delivery today between [Time window]. Track or reschedule: [Link]
```

## Variables explained

| Variable | What it is | Example |
|---|---|---|
| `[Courier]` | Your courier or brand name, matching the registered sender ID | SwiftPost |
| `[Tracking]` | The tracking number exactly as printed on the label | SP4829301AE |
| `[Time window]` | Estimated delivery slot, kept short so the SMS stays in one segment | 2pm-5pm |
| `[Link]` | Short tracking page link where the customer can also reschedule | swft.ps/t/4829 |

## Category and compliance notes

Transactional SMS: it must relate to something the customer did or owns. Keep it free of offers and promotional links, or operators may filter it as promotional traffic and apply quiet hours.

## Variations

### Shorter version

```text
[Courier]: Parcel [Tracking] arrives today, [Time window]. Track: [Link]
```

### With safe-place option

```text
[Courier]: Your parcel [Tracking] is out for delivery today between [Time window]. Not home? Choose a safe place or a neighbour: [Link]
```

### With driver contact

```text
[Courier]: Hi [Name], parcel [Tracking] is on the way today between [Time window]. Your driver [Driver] may call from [Phone]. Track: [Link]
```

## How to use this template

1. **Copy the text:** Copy the message and keep the brand name at the start so the recipient knows who is writing.
2. **Replace the placeholders:** Map each [Placeholder] to a field in your contact list or system, keeping the message short.
3. **Check length and encoding:** Paste the final text into the SMS counter to see the segments you will pay for.
4. **Send from a registered sender ID:** Use a sender ID registered for this traffic type in each destination country.

## Related templates

- [Order shipped SMS template (transactional)](https://omnichannels.ai/templates/retail-shipped/)
- [Food order on the way SMS template (transactional)](https://omnichannels.ai/templates/restaurant-on-the-way/)
- [Order confirmation WhatsApp template (utility)](https://omnichannels.ai/templates/retail-order-confirmed/)
- [Cash on delivery payment WhatsApp template (utility)](https://omnichannels.ai/templates/logistics-cod-payment/)
- [Delivery confirmation code SMS template (OTP)](https://omnichannels.ai/templates/logistics-delivery-code/)
- [Business shipping account welcome WhatsApp template (utility)](https://omnichannels.ai/templates/logistics-welcome/)

[Browse the template library](https://omnichannels.ai/tools/message-templates/)