---
title: "Test results ready WhatsApp template (utility)"
description: "Notify patients that lab or test results are ready without sharing medical details in the chat. Variables, privacy-friendly wording and 3 variations included."
canonical: "https://omnichannels.ai/templates/health-results-ready/"
language: "en"
updated: "2026-10-10"
publisher: "BroadNet Technologies"
brand: "OmniChannels.ai"
---

# Test results ready WhatsApp template (utility)

Canonical: https://omnichannels.ai/templates/health-results-ready/
Language: en
Publisher: OmniChannels.ai by BroadNet Technologies

Send it when results are released to the patient portal. It tells patients they can view them without putting any medical data in WhatsApp, and drives secure logins instead of phone calls.

- Channel: WhatsApp
- WhatsApp category: Utility
- Industry: Healthcare
- Use case: Account and status alert
- Characters: 140 / 1024

```text
Hello {{1}}, the results from your visit on {{2}} are now available. For your privacy, please view them by logging in to the patient portal.
```
Buttons: Open patient portal

## Variables explained

| Variable | What it is | Example |
|---|---|---|
| `{{1}}` | Patient's first name | Rania |
| `{{2}}` | Date of the visit or test | 8 October |

## Category and compliance notes

Meta classifies this as a utility template: it is triggered by a specific transaction, account event or booking the customer already has. Keep it free of offers, discounts and promotional links; any promotional line makes Meta recategorise it as marketing.

## Variations

### Doctor follow-up needed

```text
Hello {{1}}, your results from {{2}} are ready. {{3}} would like to discuss them with you, so please book a follow-up appointment.
```
Buttons: Book follow-up | Open patient portal

### Shorter version

```text
Hello {{1}}, your results from {{2}} are ready to view in the patient portal.
```
Buttons: Open patient portal

### Collect in person

```text
Hello {{1}}, the results from your visit on {{2}} are ready. Please collect them from reception at {{3}} with your ID.
```
Buttons: Get directions

## How to use this template

1. **Copy the template:** Copy the body, footer and buttons exactly as shown, including the {{1}} variables.
2. **Add sample values:** Meta asks for a sample value for every variable when you submit, so use the examples in the table above.
3. **Submit it for approval:** Create it in WhatsApp Manager or through the API under the category shown, in the language you send in.
4. **Send it:** Once approved, send it from your campaigns or trigger it from your systems over the API.

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[Browse the template library](https://omnichannels.ai/tools/message-templates/)