---
title: "Patient portal login code SMS template for healthcare (OTP)"
description: "One-time login code SMS for patient portals and health apps: code and clinic placeholders, expiry and do-not-share wording, OTP best practice and 3 versions."
canonical: "https://omnichannels.ai/templates/health-portal-code/"
language: "en"
updated: "2026-10-10"
publisher: "BroadNet Technologies"
brand: "OmniChannels.ai"
---

# Patient portal login code SMS template for healthcare (OTP)

Canonical: https://omnichannels.ai/templates/health-portal-code/
Language: en
Publisher: OmniChannels.ai by BroadNet Technologies

Send it whenever a patient signs in to the portal or app to view results, prescriptions or bookings. A short-lived code protects sensitive health records with very little friction.

- Channel: SMS
- Traffic type: OTP
- Industry: Healthcare
- Use case: OTP and verification
- Characters: 95 · Encoding: GSM-7 · SMS segments: 1

```text
[Code] is your [Clinic] patient portal code. It expires in 10 minutes. Do not share it with anyone.
```

## Variables explained

| Variable | What it is | Example |
|---|---|---|
| `[Code]` | The one-time code; put it first so it shows in the notification preview | 275094 |
| `[Clinic]` | Clinic, hospital or health app name | Al Noor Clinic |

## Category and compliance notes

OTP SMS: name the brand, state the expiry, never put the code inside a link and send from a sender ID registered for transactional or OTP traffic so it is delivered 24/7.

## Variations

### Shorter version

```text
[Code] is your [Clinic] portal code. Valid for 10 min. Do not share it.
```

### With not-you note

```text
[Code] is your [Clinic] patient portal code. It expires in 10 minutes. If you did not request it, call us on [Phone].
```

### 5-minute expiry

```text
[Code] is your [Clinic] patient portal code. It expires in 5 minutes. Our staff will never ask you for it.
```

## How to use this template

1. **Copy the text:** Copy the message and keep the brand name at the start so the recipient knows who is writing.
2. **Replace the placeholders:** Map each [Placeholder] to a field in your contact list or system, keeping the message short.
3. **Check length and encoding:** Paste the final text into the SMS counter to see the segments you will pay for.
4. **Send from a registered sender ID:** Use a sender ID registered for this traffic type in each destination country.

## Related templates

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- [Account sign-in code SMS template for travel bookings (OTP)](https://omnichannels.ai/templates/travel-login-code/)
- [Appointment reminder SMS template for clinics (transactional)](https://omnichannels.ai/templates/health-reminder-sms/)
- [Appointment reminder WhatsApp template for clinics (utility)](https://omnichannels.ai/templates/health-reminder-whatsapp/)
- [Appointment booked RCS template for clinics (transactional)](https://omnichannels.ai/templates/health-booked-rcs/)

[Browse the template library](https://omnichannels.ai/tools/message-templates/)