---
title: "E-services verification code SMS template for government portals (OTP)"
description: "OTP SMS for government and utility e-services portals, with 5-minute validity and anti-fraud wording. Placeholders explained and 3 secure variations."
canonical: "https://omnichannels.ai/templates/gov-eservices-code/"
language: "en"
updated: "2026-10-10"
publisher: "BroadNet Technologies"
brand: "OmniChannels.ai"
---

# E-services verification code SMS template for government portals (OTP)

Canonical: https://omnichannels.ai/templates/gov-eservices-code/
Language: en
Publisher: OmniChannels.ai by BroadNet Technologies

Send it when a citizen or customer signs in to your e-services or confirms a transaction. Stating the expiry and that staff will never ask for the code helps stop phone scams.

- Channel: SMS
- Traffic type: OTP
- Industry: Government and utilities
- Use case: OTP and verification
- Characters: 125 · Encoding: GSM-7 · SMS segments: 1

```text
[Code] is your verification code for [Service] e-services. It is valid for 5 minutes. Our staff will never ask you for this code.
```

## Variables explained

| Variable | What it is | Example |
|---|---|---|
| `[Code]` | One-time code, usually 6 digits | 582014 |
| `[Service]` | Name of the e-services portal or entity | CityPower |

## Category and compliance notes

OTP SMS: name the brand, state the expiry, never put the code inside a link and send from a sender ID registered for transactional or OTP traffic so it is delivered 24/7.

## Variations

### Sender first

```text
[Service]: Your verification code is [Code]. Valid for 5 minutes. We will never ask for this code by phone or email.
```

### Transaction approval

```text
[Code] is your code to confirm your [Service] request [Reference]. Valid for 5 minutes. Do not share it with anyone.
```

### With not-you warning

```text
[Code] is your [Service] e-services code, valid for 5 minutes. If you did not request it, ignore this message and do not share it.
```

## How to use this template

1. **Copy the text:** Copy the message and keep the brand name at the start so the recipient knows who is writing.
2. **Replace the placeholders:** Map each [Placeholder] to a field in your contact list or system, keeping the message short.
3. **Check length and encoding:** Paste the final text into the SMS counter to see the segments you will pay for.
4. **Send from a registered sender ID:** Use a sender ID registered for this traffic type in each destination country.

## Related templates

- [Transaction verification code SMS template for banks (OTP)](https://omnichannels.ai/templates/bank-otp-sms/)
- [Patient portal login code SMS template for healthcare (OTP)](https://omnichannels.ai/templates/health-portal-code/)
- [Student portal login code SMS template for schools (OTP)](https://omnichannels.ai/templates/edu-portal-code/)
- [Utility bill issued SMS template (transactional)](https://omnichannels.ai/templates/gov-bill-sms/)
- [Electricity and water bill WhatsApp template (utility)](https://omnichannels.ai/templates/gov-bill-whatsapp/)
- [Planned power interruption SMS template (transactional)](https://omnichannels.ai/templates/gov-planned-outage/)

[Browse the template library](https://omnichannels.ai/tools/message-templates/)