--- title: "SMS, WhatsApp and RCS message templates" description: "90 free SMS, WhatsApp and RCS message templates in eight languages including Arabic, by industry, use case and GCC occasion, with variables and rules explained." canonical: "https://omnichannels.ai/templates/" language: "en" updated: "2026-10-10" publisher: "BroadNet Technologies" brand: "OmniChannels.ai" --- # SMS, WhatsApp and RCS message templates Canonical: https://omnichannels.ai/templates/ Language: en Publisher: OmniChannels.ai by BroadNet Technologies Copy-ready business messages for orders, OTPs, reminders, payments, outages and promotions, written natively in eight languages, including Arabic. Every template comes with its variables explained, the WhatsApp category or SMS traffic type, length and encoding, and variations. ## Seasonal and occasion templates - [Ramadan](https://omnichannels.ai/templates/ramadan/): Greetings, iftar offers, Ramadan opening hours and school timings, ready to copy in Arabic, English and six more languages. - [Eid al-Fitr](https://omnichannels.ai/templates/eid-al-fitr/): Eid Mubarak greetings, Eid outfit and feast offers and holiday delivery notices, ready to copy in eight languages. - [Eid al-Adha](https://omnichannels.ai/templates/eid-al-adha/): Greetings, holiday getaway offers and clinic or service hours for Eid al-Adha, ready to copy in Arabic, English and six more languages. - [UAE National Day](https://omnichannels.ai/templates/uae-national-day/): Eid Al Etihad greetings, National Day offers and public-service notices, ready to copy in Arabic, English and six more languages. - [Saudi National Day](https://omnichannels.ai/templates/saudi-national-day/): Greetings, National Day offers and school or service notices for 23 September, ready to copy in Arabic, English and six more languages. - [White Friday](https://omnichannels.ai/templates/white-friday/): White Friday is the Middle East's name for the Black Friday sales. Launch, early-access and last-chance messages, ready to copy in eight languages. ## Templates by industry ### Retail and e-commerce - [Order confirmation WhatsApp template (utility)](https://omnichannels.ai/templates/retail-order-confirmed/): Copy-ready WhatsApp order confirmation for online stores, with the name, order number and amount variables explained, utility category tips and 3 variations. - [Order shipped SMS template (transactional)](https://omnichannels.ai/templates/retail-shipped/): Free shipping notification SMS for e-commerce: copy the text, see what goes in each placeholder, check the segment count and pick from 3 alternative versions. - [Out for delivery RCS template (transactional)](https://omnichannels.ai/templates/retail-out-for-delivery/): RCS out-for-delivery message for retailers with track-driver and change-delivery suggestions, placeholders explained, SMS fallback advice and 3 variations. - [Login verification code WhatsApp template (authentication)](https://omnichannels.ai/templates/retail-login-code/): Meta's fixed WhatsApp authentication text for store logins: what you can change (expiry, security note, copy-code button), the code variable and 3 versions. - [Abandoned cart WhatsApp template (marketing)](https://omnichannels.ai/templates/retail-cart-recovery/): Recover lost checkouts with this abandoned cart WhatsApp message: copy-ready text, product and discount code variables, opt-out button rules and 3 alternatives. - [Weekend sale SMS template (promotional)](https://omnichannels.ai/templates/retail-weekend-sale/): A GSM-7 weekend sale SMS for fashion and home retailers, ready to copy, with placeholders explained, opt-out and sender ID notes, and a free segment check. - [Welcome offer SMS template (promotional)](https://omnichannels.ai/templates/retail-welcome-offer/): Turn new sign-ups into first orders with this welcome discount SMS: copy the text, see each placeholder explained, keep the STOP opt-out and try 3 versions. - [Post-purchase feedback WhatsApp template (marketing)](https://omnichannels.ai/templates/retail-order-feedback/): Ask buyers to rate their order in one tap on WhatsApp. Copy the template, see the variables explained, read the marketing category notes and compare 3 versions. - [Ramadan collection launch WhatsApp template (marketing)](https://omnichannels.ai/templates/retail-ramadan-collection/): Launch your Ramadan range on WhatsApp: a copy-ready Ramadan Kareem message with order-by date variable, opt-out button guidance and 3 variations for gift boxes. - [Eid al-Fitr sale SMS template (promotional)](https://omnichannels.ai/templates/retail-eid-fitr-sale/): An Eid Mubarak promo SMS for fashion retailers with a discount code, placeholder guide, STOP opt-out and quiet-hours reminder, plus 3 versions to test. - [White Friday sale WhatsApp template for online stores (marketing)](https://omnichannels.ai/templates/retail-white-friday/): Promote White Friday deals on WhatsApp with this copy-ready template: discount and end-date variables, member early-access angle and 3 alternative versions. - [White Friday sale SMS template (promotional)](https://omnichannels.ai/templates/retail-white-friday-sms/): Short White Friday SMS that fits one segment: copy the GSM-7 text, fill in the brand and link, keep the STOP opt-out and pick a teaser or last-call variation. - [New Year sale RCS template for retailers (promotional)](https://omnichannels.ai/templates/retail-new-year-sale/): Rich RCS New Year sale message for retail: clearance offer text, year and end-date placeholders, unsubscribe suggestion, SMS fallback tips and 3 variations. ### Banking and finance - [Transaction verification code SMS template for banks (OTP)](https://omnichannels.ai/templates/bank-otp-sms/): Bank transaction OTP by SMS: copy-ready code text with purpose and expiry, an anti-fraud warning, placeholder tips and 3 variations, incl. amount and merchant. - [Verification code WhatsApp template for banks (authentication)](https://omnichannels.ai/templates/bank-otp-whatsapp/): Send bank OTPs on WhatsApp with Meta's fixed authentication text. See the code variable, the 5-minute expiry footer, copy-code vs autofill and 3 versions. - [Card transaction alert SMS template (transactional)](https://omnichannels.ai/templates/bank-card-alert/): Real-time card spend alert SMS for banks: copy the text, see how to fill card digits, amount, merchant and time, and choose online, ATM or balance variations. - [Suspicious payment check RCS template (transactional)](https://omnichannels.ai/templates/bank-fraud-check/): Let customers confirm or block a flagged card payment in one tap with this RCS fraud alert. Placeholders, suggested replies, SMS fallback tips and 3 versions. - [Credit card payment reminder WhatsApp template (utility)](https://omnichannels.ai/templates/bank-card-due/): Remind cardholders of their due date on WhatsApp with a pay-now button. Name, amount and due date variables explained, utility rules and overdue variation. - [Loan instalment reminder SMS template (transactional)](https://omnichannels.ai/templates/bank-loan-due/): Polite loan repayment reminder SMS for banks and finance companies: copy the text, see the amount and date placeholders, check length and try 3 versions. - [New account welcome WhatsApp template for banks (utility)](https://omnichannels.ai/templates/bank-welcome/): Welcome new bank customers on WhatsApp: copy-ready account activation message, bank name, customer and account digits explained, utility tips and 3 versions. - [Planned banking maintenance SMS template (transactional)](https://omnichannels.ai/templates/bank-maintenance/): Tell customers about planned online banking downtime by SMS: date and time placeholders, a cards-still-work note, plus day-before and service-restored versions. - [Ramadan greeting SMS template for banks (promotional)](https://omnichannels.ai/templates/bank-ramadan/): A Ramadan Kareem SMS for banks that shares branch hours for the holy month and promotes the app, with placeholders, opt-out rules and 3 alternative versions. - [UAE National Day card offer WhatsApp template (marketing)](https://omnichannels.ai/templates/bank-uae-national-day/): Celebrate UAE National Day with a card rewards offer on WhatsApp: points variable explained, opt-out button rules and cashback or partner-merchant variations. ### Healthcare - [Appointment reminder SMS template for clinics (transactional)](https://omnichannels.ai/templates/health-reminder-sms/): Cut no-shows with a clinic appointment reminder SMS that patients confirm by replying 1 or 2. Placeholders explained, segment check and 3 variations. - [Appointment reminder WhatsApp template for clinics (utility)](https://omnichannels.ai/templates/health-reminder-whatsapp/): WhatsApp appointment reminder for clinics with confirm and reschedule buttons: 5 variables explained, utility category tips and video-consultation version. - [Appointment booked RCS template for clinics (transactional)](https://omnichannels.ai/templates/health-booked-rcs/): Confirm new bookings with a rich RCS message: doctor, date, time and address placeholders, add-to-calendar and directions suggestions, and 3 variations to use. - [Test results ready WhatsApp template (utility)](https://omnichannels.ai/templates/health-results-ready/): Notify patients that lab or test results are ready without sharing medical details in the chat. Variables, privacy-friendly wording and 3 variations included. - [Patient portal login code SMS template for healthcare (OTP)](https://omnichannels.ai/templates/health-portal-code/): One-time login code SMS for patient portals and health apps: code and clinic placeholders, expiry and do-not-share wording, OTP best practice and 3 versions. - [Post-visit survey SMS template (transactional)](https://omnichannels.ai/templates/health-visit-survey/): Measure patient satisfaction with a reply-by-number NPS text after each visit. Copy the SMS, fill in clinic and name, check its length and compare 3 versions. - [Ramadan clinic hours SMS template (transactional)](https://omnichannels.ai/templates/health-ramadan-hours/): Share your clinic's Ramadan timings by SMS: weekday and Friday hours placeholders, booking link, transactional tips, plus pharmacy and emergency variations. - [Eid al-Adha greeting WhatsApp template for clinics (marketing)](https://omnichannels.ai/templates/health-eid-adha/): Wish patients Eid al-Adha Mubarak on WhatsApp and share holiday closure dates. Variables explained, Stop promotions button kept and 3 variations to choose from. ### Education - [Parent-teacher meeting reminder SMS template (transactional)](https://omnichannels.ai/templates/edu-parent-meeting/): Remind parents of parent-teacher meetings by SMS and collect RSVPs with a YES reply. Student, date, time and room placeholders plus online and booking versions. - [Tuition fee reminder WhatsApp template (utility)](https://omnichannels.ai/templates/edu-fee-reminder/): School fee reminder for WhatsApp with a pay button: parent, amount, student and due date variables, utility category notes, overdue and instalment versions. - [New student welcome SMS template (transactional)](https://omnichannels.ai/templates/edu-welcome/): Welcome new students by SMS with their ID and learning portal link before term starts. Every placeholder explained, plus parent and orientation-day variations. - [Student portal login code SMS template for schools (OTP)](https://omnichannels.ai/templates/edu-portal-code/): Secure student and parent portal logins with this one-time code SMS: code and school placeholders, validity wording, OTP tips and a password reset version. - [School closure SMS template (transactional)](https://omnichannels.ai/templates/edu-closure/): Alert families fast when school closes and classes move online. Reason, date and link placeholders, a segment check, plus early dismissal and reopening texts. - [First-week check-in RCS template for students (transactional)](https://omnichannels.ai/templates/edu-first-week/): Check how new students are settling in with a one-tap RCS survey. School and name placeholders, suggested replies, SMS fallback advice and parent version. - [Ramadan school timings WhatsApp template (utility)](https://omnichannels.ai/templates/edu-ramadan-timings/): Share reduced Ramadan school hours with parents on WhatsApp. Grade, timing and start date variables explained, plus bus-times and back-to-normal-hours versions. - [Saudi National Day school holiday SMS template (transactional)](https://omnichannels.ai/templates/edu-saudi-national-day/): Notify families of the Saudi National Day school closure and the return date by SMS. Placeholders explained, GSM-7 length check, bus and activity-day versions. ### Travel and hospitality - [Hotel booking confirmation WhatsApp template (utility)](https://omnichannels.ai/templates/travel-booking-confirmed/): Confirm hotel reservations on WhatsApp with the reference and stay dates. 4 variables explained, utility category rules, pay-at-hotel and room-details versions. - [Online check-in open SMS template for airlines (transactional)](https://omnichannels.ai/templates/travel-check-in-open/): Tell passengers online check-in is open with a direct boarding pass link. Flight, city, date and link placeholders, a quick length check and 3 short versions. - [Flight delay RCS template (transactional)](https://omnichannels.ai/templates/travel-flight-delay/): Keep passengers informed with a rich RCS flight delay update: new time and gate placeholders, boarding pass and rebooking buttons, and a cancellation version. - [Account sign-in code SMS template for travel bookings (OTP)](https://omnichannels.ai/templates/travel-login-code/): Sign-in code SMS for travel apps, airlines and booking sites, with a we-never-call warning against scams. Placeholders, expiry wording and 3 variations to copy. - [Hotel arrival welcome RCS template (transactional)](https://omnichannels.ai/templates/travel-hotel-welcome/): Welcome guests on arrival with room number, Wi-Fi and breakfast details in one RCS card. Placeholders explained, late checkout button and 3 versions. - [Post-stay review request WhatsApp template (marketing)](https://omnichannels.ai/templates/travel-stay-review/): Collect guest reviews after checkout with a one-tap WhatsApp request. Guest and hotel variables, marketing category and opt-out rules, and 3 variations. - [Eid al-Adha holiday package WhatsApp template (marketing)](https://omnichannels.ai/templates/travel-eid-adha-getaway/): Sell Eid al-Adha getaways on WhatsApp with a third-night-free offer. Date variables explained, opt-out button kept, plus family and early-booking variations. - [UAE National Day staycation SMS template (promotional)](https://omnichannels.ai/templates/travel-uae-national-day/): Fill rooms over the UAE National Day weekend with this staycation SMS offer. Hotel and link placeholders, STOP opt-out, segment check and 3 alternative texts. - [New Year travel deals SMS template (promotional)](https://omnichannels.ai/templates/travel-new-year/): Kick off the year's bookings with a New Year flights and hotels SMS offer: brand, year, date and link placeholders, STOP opt-out and an early-booking version. ### Logistics and delivery - [Parcel out for delivery SMS template (transactional)](https://omnichannels.ai/templates/logistics-out-for-delivery/): Copy-ready courier SMS telling customers their parcel is out for delivery today, with the time window, tracking link, variables explained and 3 variations. - [Missed delivery reschedule WhatsApp template (utility)](https://omnichannels.ai/templates/logistics-missed-delivery/): WhatsApp utility template for a failed delivery attempt, with reschedule and pickup-point buttons, variables explained and alternative wordings to copy. - [Return pickup booked RCS template (transactional)](https://omnichannels.ai/templates/logistics-return-pickup/): RCS message confirming a booked return pickup with date, time window and change or cancel suggestions. Includes variables, variations and a free preview. - [Cash on delivery payment WhatsApp template (utility)](https://omnichannels.ai/templates/logistics-cod-payment/): Copy this COD WhatsApp template to let customers prepay their parcel online before delivery. Variables explained, utility category notes, 3 variations. - [Delivery confirmation code SMS template (OTP)](https://omnichannels.ai/templates/logistics-delivery-code/): SMS template for a proof-of-delivery code the customer gives the driver at handover. Copy-ready text, OTP best practice, variables and variations. - [Business shipping account welcome WhatsApp template (utility)](https://omnichannels.ai/templates/logistics-welcome/): Welcome new shipping customers on WhatsApp with this utility template: account activation, pickup booking button, variables explained and three alternatives. - [Delivery rating SMS template (transactional)](https://omnichannels.ai/templates/logistics-rating/): Post-delivery SMS asking customers to rate the courier from 1 to 5. Copy-ready, GSM-7 friendly text with variables explained and two-way reply variations. - [Eid holiday delivery delays SMS template (transactional)](https://omnichannels.ai/templates/logistics-eid-delays/): Warn customers that Eid holidays may slow deliveries with this courier SMS. Date-range variables, transactional SMS notes and 3 ready variations to copy. ### Real estate - [Property viewing confirmation WhatsApp template (utility)](https://omnichannels.ai/templates/realestate-viewing-confirmed/): Confirm property viewings on WhatsApp with agent name, time and directions button. Utility template with variables explained and 3 variations for agencies. - [Property viewing reminder SMS template (transactional)](https://omnichannels.ai/templates/realestate-viewing-reminder/): Day-before SMS reminder for property viewings with address, time, agent name and phone. Copy-ready text, placeholders explained and alternative versions. - [Rent payment reminder SMS template (transactional)](https://omnichannels.ai/templates/realestate-rent-due/): Rent due SMS for property managers and landlords: amount, unit, due date and online payment link. Placeholders explained, plus firmer and softer variations. - [New property listing alert WhatsApp template (marketing)](https://omnichannels.ai/templates/realestate-new-listing/): Alert buyers and tenants to a new listing that matches their saved search. WhatsApp marketing template with variables, opt-out button and 3 variations. - [Still looking property re-engagement SMS template (promotional)](https://omnichannels.ai/templates/realestate-still-looking/): Win back quiet property leads with this promotional SMS showing new matches in their area. Copy-ready text, opt-out kept, placeholders and variations. - [Building water maintenance notice SMS template (transactional)](https://omnichannels.ai/templates/realestate-water-maintenance/): Tell residents about a planned water interruption with this building maintenance SMS: date, start and end time, placeholders and three ready variations. - [Saudi National Day off-plan offer WhatsApp template (marketing)](https://omnichannels.ai/templates/realestate-saudi-national-day/): Celebrate Saudi National Day with a WhatsApp offer for off-plan units. Marketing template with variables, the opt-out button and 3 festive variations to copy. ### Restaurants and food delivery - [Food order received WhatsApp template (utility)](https://omnichannels.ai/templates/restaurant-order-received/): Confirm food delivery orders on WhatsApp with order number, restaurant and estimated time. Utility template with variables and three alternatives to copy. - [Food order on the way SMS template (transactional)](https://omnichannels.ai/templates/restaurant-on-the-way/): SMS telling diners their food is on its way, with rider name, ETA in minutes and tracking link. Copy-ready, variables explained, three short variations. - [Table reservation confirmation SMS template (transactional)](https://omnichannels.ai/templates/restaurant-table-booked/): Restaurant SMS confirming a table booking with party size, date and time, plus reply-to-cancel. Copy-ready text, placeholders explained and 3 variations. - [Same-day restaurant reservation reminder RCS template (transactional)](https://omnichannels.ai/templates/restaurant-tonight/): Remind guests about tonight's table with this RCS message and its confirm, change and directions suggestions. Placeholders, SMS fallback tips and variations. - [Dining experience feedback WhatsApp template (marketing)](https://omnichannels.ai/templates/restaurant-feedback/): Ask diners how their meal was with three quick-reply ratings on WhatsApp. Template text, variables, category notes and variations for restaurants to copy. - [We miss you restaurant win-back SMS template (promotional)](https://omnichannels.ai/templates/restaurant-we-miss-you/): Bring lapsed diners back with this promotional SMS and a free-dessert code. Copy-ready text with the opt-out, placeholders and three win-back variations. - [Ramadan iftar buffet WhatsApp template (marketing)](https://omnichannels.ai/templates/restaurant-iftar/): Promote your Ramadan iftar buffet on WhatsApp with this marketing template: price per person, booking button, opt-out and three iftar and suhoor variations. - [Eid al-Fitr family feast RCS template (promotional)](https://omnichannels.ai/templates/restaurant-eid-feast/): Promote an Eid al-Fitr family feast over RCS with an order suggestion and unsubscribe option. Copy-ready text, placeholders and festive variations to try. - [New Year's Eve dinner WhatsApp template (marketing)](https://omnichannels.ai/templates/restaurant-new-year/): Sell out your New Year's Eve countdown dinner with this WhatsApp marketing template. Reservation button, opt-out kept, variables and three variations. ### Government and utilities - [Utility bill issued SMS template (transactional)](https://omnichannels.ai/templates/gov-bill-sms/): Notify customers that their utility bill is ready with amount, account number, due date and payment link. Transactional SMS text, placeholders, 3 variations. - [Electricity and water bill WhatsApp template (utility)](https://omnichannels.ai/templates/gov-bill-whatsapp/): WhatsApp utility template for electricity and water bills with amount, due date, pay and PDF buttons. Variables explained and three variations for utilities. - [Planned power interruption SMS template (transactional)](https://omnichannels.ai/templates/gov-planned-outage/): Warn residents and businesses about a planned power cut in their area with this SMS: date, start and end time, placeholders and 3 ready-to-send variations. - [Power restored WhatsApp template (utility)](https://omnichannels.ai/templates/gov-power-restored/): Let customers know power is back after an outage with this WhatsApp utility template and its report-a-fault button. Variables explained, 3 variations to copy. - [E-services verification code SMS template for government portals (OTP)](https://omnichannels.ai/templates/gov-eservices-code/): OTP SMS for government and utility e-services portals, with 5-minute validity and anti-fraud wording. Placeholders explained and 3 secure variations. - [Service centre appointment SMS template (transactional)](https://omnichannels.ai/templates/gov-appointment/): Confirm government service centre appointments by SMS with centre, date, time, ticket number and ID reminder. Placeholders explained and 3 variations. - [Application received WhatsApp template (utility)](https://omnichannels.ai/templates/gov-application-received/): Acknowledge permit, licence or service applications on WhatsApp with reference number and a tracking button. Utility template, variables and 3 variations. - [Customer happiness survey SMS template (transactional)](https://omnichannels.ai/templates/gov-happiness-survey/): Measure satisfaction after a government or utility service with this reply-by-number SMS survey. Copy-ready text, placeholders and 3 survey variations. - [UAE National Day closure notice SMS template (transactional)](https://omnichannels.ai/templates/gov-uae-national-day/): Tell customers your service centres close for UAE National Day while digital services stay open. Transactional SMS with date placeholders and variations. ### SaaS and apps - [SaaS workspace welcome WhatsApp template (utility)](https://omnichannels.ai/templates/saas-welcome/): Onboard new SaaS users on WhatsApp with this workspace-ready message and open-workspace button. Utility template, variables explained, 3 onboarding variations. - [Login code SMS template for SaaS apps (OTP)](https://omnichannels.ai/templates/saas-login-code/): Two-factor login code SMS for SaaS and mobile apps, with 10-minute expiry and a security warning. Placeholders explained, OTP tips and 3 variations to copy. - [Failed subscription payment WhatsApp template (utility)](https://omnichannels.ai/templates/saas-payment-failed/): Recover failed subscription payments with this WhatsApp utility template: amount, plan, deadline and update-card button. Variables and dunning variations. - [SaaS incident notice SMS template (transactional)](https://omnichannels.ai/templates/saas-incident/): Alert users to a live incident with this SaaS status SMS: affected feature, start time and status page link. Copy-ready, plus update and resolved versions. - [Scheduled maintenance WhatsApp template (utility)](https://omnichannels.ai/templates/saas-maintenance/): Give users advance notice of planned downtime with this WhatsApp utility template: service, date, time and status page button. Variables and 3 variations. - [NPS survey SMS template for SaaS (transactional)](https://omnichannels.ai/templates/saas-nps/): Run a Net Promoter Score survey by SMS: users reply with a 0 to 10 score. Copy-ready SaaS text, placeholders explained and follow-up question variations. - [Free trial ending SMS template (promotional)](https://omnichannels.ai/templates/saas-trial-ending/): Convert free trials with this promotional SMS: days left, an upgrade discount and link, plus the opt-out. Placeholders explained and 3 conversion variations. - [New feature announcement RCS template (promotional)](https://omnichannels.ai/templates/saas-new-feature/): Announce a new product feature over RCS with a demo button and unsubscribe option. Placeholders, SMS fallback notes and three launch variations for SaaS teams. - [White Friday annual plan offer WhatsApp template (marketing)](https://omnichannels.ai/templates/saas-white-friday/): Drive annual plan upgrades on White Friday with this SaaS WhatsApp marketing template. Variables explained, opt-out kept and 3 offer variations to copy. [Open the template library](https://omnichannels.ai/tools/message-templates/)