--- title: "Connect OmniChannels.ai to the tools you already use" description: "Our API is also an MCP server. Any AI assistant that speaks MCP can send WhatsApp, SMS and RCS messages and read delivery reports on your account, and any automation tool, CRM or store that can make an HTTP request or receive a webhook can do the same through the REST API." canonical: "https://omnichannels.ai/integrations/" language: "en" updated: "2026-10-10" publisher: "BroadNet Technologies" brand: "OmniChannels.ai" --- # Connect OmniChannels.ai to the tools you already use Canonical: https://omnichannels.ai/integrations/ Language: en Publisher: OmniChannels.ai by BroadNet Technologies Our API is also an MCP server. Any AI assistant that speaks MCP can send WhatsApp, SMS and RCS messages and read delivery reports on your account, and any automation tool, CRM or store that can make an HTTP request or receive a webhook can do the same through the REST API. - MCP server: https://mcp.broadnet.me/mcp (Streamable HTTP, Authorization: Bearer ). One remote endpoint for Claude, ChatGPT, Copilot Studio, Gemini, Cursor and other MCP clients. Bearer token, Streamable HTTP. - REST API and OpenAPI: https://api.broadnet.me, https://omnichannels.ai/developers/openapi.json. Send on every channel from any system that can make an HTTP request. A public OpenAPI 3.1 spec describes every operation. - Webhooks: Delivery statuses and inbound messages are posted to your endpoint, so replies and failures can update your CRM, helpdesk or sheet. ## AI assistants and agents - [ChatGPT and OpenAI Agents](https://omnichannels.ai/integrations/chatgpt/) (Connect via MCP, Connect via API & webhooks): Connect OpenAI agents to the OmniChannels.ai MCP server to send WhatsApp, SMS and RCS messages and read delivery reports. - [Claude](https://omnichannels.ai/integrations/claude/) (Connect via MCP, Connect via API & webhooks): Let Claude send WhatsApp, SMS and RCS messages and check delivery reports through the OmniChannels.ai MCP server. - [Claude Code](https://omnichannels.ai/integrations/claude-code/) (Connect via MCP, Connect via API & webhooks): Give Claude Code MCP tools to send test WhatsApp and SMS messages, and our OpenAPI spec to write integration code. - [Cursor](https://omnichannels.ai/integrations/cursor/) (Connect via MCP, Connect via API & webhooks): Let Cursor's agent send WhatsApp, SMS and RCS messages and check delivery reports through the OmniChannels.ai MCP server. - [Google Gemini and Vertex AI](https://omnichannels.ai/integrations/google-gemini/) (Connect via MCP, Connect via API & webhooks): Give Gemini agents and Gemini CLI tools to send WhatsApp, SMS and RCS messages and check delivery reports through OmniChannels.ai. - [LangChain](https://omnichannels.ai/integrations/langchain/) (Connect via MCP, Connect via API & webhooks): Give LangChain and LangGraph agents tools to send WhatsApp, SMS and RCS messages and read delivery reports, via MCP or REST. - [LlamaIndex](https://omnichannels.ai/integrations/llamaindex/) (Connect via MCP, Connect via API & webhooks): Give LlamaIndex agents tools to send WhatsApp, SMS and RCS messages and read delivery reports, via MCP or REST. - [Microsoft Copilot Studio](https://omnichannels.ai/integrations/microsoft-copilot-studio/) (Connect via MCP, Connect via API & webhooks): Give Copilot Studio agents tools to send WhatsApp, SMS and RCS messages and read delivery reports through OmniChannels.ai. - [VS Code](https://omnichannels.ai/integrations/vs-code/) (Connect via MCP, Connect via API & webhooks): Let GitHub Copilot agent mode in VS Code send test messages, read WhatsApp templates and check delivery reports through MCP. ## Automation - [Make](https://omnichannels.ai/integrations/make/) (Connect via API & webhooks): Send WhatsApp, SMS and RCS from Make scenarios and start scenarios from delivery statuses and inbound messages. - [n8n](https://omnichannels.ai/integrations/n8n/) (Connect via MCP, Connect via API & webhooks): Send WhatsApp, SMS and RCS from n8n workflows and react to delivery statuses, with or without an AI Agent. - [Power Automate](https://omnichannels.ai/integrations/power-automate/) (Connect via API & webhooks): Send WhatsApp and SMS from Power Automate cloud flows and start flows from delivery statuses, using HTTP or a custom connector. - [Zapier](https://omnichannels.ai/integrations/zapier/) (Connect via API & webhooks): Send WhatsApp and SMS from any Zap trigger and start Zaps from delivery statuses, using Webhooks by Zapier. ## CRM - [HubSpot](https://omnichannels.ai/integrations/hubspot/) (Connect via API & webhooks, Connect via MCP): Trigger WhatsApp and SMS follow-ups from HubSpot workflows and log delivery statuses back to the contact timeline. - [Microsoft Dynamics 365](https://omnichannels.ai/integrations/dynamics-365/) (Connect via API & webhooks, Connect via MCP): Power Automate flows on Dataverse changes call OmniChannels.ai to send WhatsApp and SMS from Dynamics 365. - [Odoo](https://omnichannels.ai/integrations/odoo/) (Connect via API & webhooks): Connect Odoo automation rules to OmniChannels.ai through n8n, Make or custom code to send WhatsApp and SMS. - [Salesforce](https://omnichannels.ai/integrations/salesforce/) (Connect via API & webhooks): Call the OmniChannels.ai API from Flow or Apex to send WhatsApp and SMS, and record delivery statuses in Salesforce. - [Zoho CRM](https://omnichannels.ai/integrations/zoho-crm/) (Connect via API & webhooks): Use Zoho CRM workflow rules, webhooks and Deluge functions to send WhatsApp and SMS through OmniChannels.ai. ## E-commerce - [Magento](https://omnichannels.ai/integrations/magento/) (Connect via API & webhooks, Connect via MCP): Send WhatsApp and SMS order, shipping and OTP messages from Magento or Adobe Commerce through the OmniChannels.ai API. - [Salla](https://omnichannels.ai/integrations/salla/) (Connect via API & webhooks, Connect via MCP): Turn Salla store events into Arabic WhatsApp and SMS order, shipping and COD messages through the OmniChannels.ai API. - [Shopify](https://omnichannels.ai/integrations/shopify/) (Connect via API & webhooks, Connect via MCP): Turn Shopify order, fulfilment and checkout events into WhatsApp and SMS messages through the OmniChannels.ai API. - [WooCommerce](https://omnichannels.ai/integrations/woocommerce/) (Connect via API & webhooks, Connect via MCP): Use WooCommerce webhooks to send WhatsApp and SMS order, shipping and COD messages through the OmniChannels.ai API. - [Zid](https://omnichannels.ai/integrations/zid/) (Connect via API & webhooks, Connect via MCP): Turn Zid store events into Arabic WhatsApp and SMS order, shipping and COD messages through the OmniChannels.ai API. ## Helpdesk - [Freshdesk](https://omnichannels.ai/integrations/freshdesk/) (Connect via API & webhooks): Send SMS from Freshdesk automation rules and route WhatsApp sends and customer replies through an automation tool. - [Zendesk](https://omnichannels.ai/integrations/zendesk/) (Connect via API & webhooks): Text customers from Zendesk triggers and bring their replies back into tickets through webhooks and an automation tool. ## Productivity and operations - [Airtable](https://omnichannels.ai/integrations/airtable/) (Connect via API & webhooks): Send WhatsApp and SMS when Airtable records change, and write delivery statuses back to your base. - [Calendly](https://omnichannels.ai/integrations/calendly/) (Connect via API & webhooks): Confirm Calendly bookings and send reminders and cancellation notices by WhatsApp or SMS through an automation tool. - [Foodics](https://omnichannels.ai/integrations/foodics/) (Connect via API & webhooks): Turn Foodics order events into Arabic and English WhatsApp and SMS messages for order-ready, feedback and loyalty. - [Google Sheets](https://omnichannels.ai/integrations/google-sheets/) (Connect via API & webhooks, Connect via MCP): Send SMS and WhatsApp messages to the rows in a sheet and write delivery statuses back, with Apps Script or an automation tool. - [Slack](https://omnichannels.ai/integrations/slack/) (Connect via API & webhooks): Post delivery failures and customer replies to a Slack channel, and start sends from Slack, through an automation tool. Brand names are trademarks of their owners and are used only to describe compatibility. These are not native apps or official partnerships: each connection uses the tool's own MCP, HTTP request or webhook features.